• Why wont my fob let me into the gym?

    Please check that your account doesn’t owe outstanding fees as this will prevent your access to the club.

  • Do i need my access fob to go into the outdoor training yard?

    Yes, you must carry your access fob with you if you wish to go into the outdoor training yard as this is the only way you will be able to get back inside.

  • Where is the gym entrance?

    Tempo is on a corner block. Once you’re on Smith Drive, turn down Broadwater Place and our driveway is the first on the left.

  • How do I get into the gym out of staffed hours?

    To access tempo outside of staffed hours, simply scan your fob at the front door, this will unlock the door so you can enter the club. At early hours of the morning, the lights may be off if no one else is in the gym, don’t worry as soon as you enter the lights and music will turn on. Important: You can’t access Tempo outside of staffed hours without a fob.

  • Do you offer inductions?

    You can come in during reception hours for an induction. During your induction you will learn how to use the equipment and our safety procedures.

  • Are 1 day passes available?

    Yes we offer 1 day passes at reception for $20.

  • What are the kids club hours

    The kids club is open 24/7 where you can leave your child while you workout.

  • Do you offer group classes?

    We currently run group classes on the main gym floor. You can book these in through the myclub fitness app.

  • Where do I park?

    Tempo has private parking located at the front of the gym and on-street parking adjoining the facility.

  • Who can I ask if I need help using the equipment or require general assistance? 

    You can ask one of our friendly trainers floating around the gym, or you can see reception.

  • do you have cash?

    tempo currently doesn’t accept cash for security reasons. you may pay by card.

  • Why are the lights off in the gym when i arrive?

    To be environmentally conscious, we have automatic lights. The lights will automatically shut off after 45 minutes of no movement in the gym. This simply means theres no one in the gym and as soon as you walk in, the lights will turn on while you’re moving through the gym. If you sit still for 45 minutes, the lights will turn off again but you just simply move near a sensor and they will turn back on.

  • Im in the gym and theres a beeping sound?

    If you leave a door open, the door alarm will make a continuous beeping sound until the door is closed. It will also notify our manager that a door has been left open. Please ensure you shut all doors as this is a safety issue.

  • My access fob wont let me through the door?

    If your access fob is denied, this means you are not up to date with your membership fees. You must contact the club to pay for you overdue fees and then you will gain access back to the club.

  • How much are the access fobs?

    Our access fobs are $25 which will come out with your first membership payment. All you have to do is come and collect your tag from the gym- please emails us with a time that suits you to collect your tag.

  • What if i hurt myself in the gym?

    If you are in need of immediate assistance we have a help button located across from our pinloaded machines on the block wall. If you press this button, you can talk through it like a phone for help.

  • Fitness passport

    If you are a fitness passport member, you must scan your access fob every time you enter the gym, this is essential for monitoring. Failure to do so will lead to prosecutions. You can sign up to our fitness passport membership online, you must also send proof of your membership ID to tempoballina@gmail.com

  • Access Card Scanners

    We have 3 access card scanners in the club, our first one is located at the entry door, our second is located at reception and out third is located on the door that leads to the outside training yard.